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Rely on ECService to keep your technology running—at peak performance.
Technology works for you only when you know how to use it. That is
why our on-site training begins while we are reconfiguring, augmenting,
or designing your system.
On-site training gets your staff up to speed
fast and keeps them current as your business develops and grows.
Our professional support team is trained and fluent in the latest
technologies and delivers support effectively with deep knowledge,
expertise, and unyielding customer service.
From desktop to application to system support, we offer a range of
cost-effective solutions to fit your business, including On-Site Support
and Training.
All of our support solutions are available ŕ la carte.
Many also are offered in conjunction with other services in pre-packaged
Preventive Care Programs.
When you call us , you are connected to a “live” consultant. In many
cases, a consultant can help you resolve an issue over the phone, which
minimizes on-site emergency calls and reduces your overall support
costs.
ECService delivers on-site hardware and software support that keeps your
business up and running 24/7. We guarantee a maximum response time of
one-hour for phone support and/or a maximum of four-hours for on-site
support.
On-site support includes system upgrades and issue-resolution
for desktops, LANs, WANs, peripherals, printers, scanners, and
multimedia.
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